An unknown treatment history can alter the response to new cleaners, colour coats, finishes or adhesives. Record this uncertainty before work begins.

What to examine

  • Covered stitching, unusual sheen and coating thickness.
  • Previous cleaning and repair information from the customer.
  • Layers visible at naturally worn areas.
  • Dissolving, tackiness and colour transfer during a controlled test.

Working sequence

  1. Flag the unknown history on the job record.
  2. Keep tests small and inconspicuous.
  3. Allow progressively longer observation for stability.
  4. Stop further work if compatibility cannot be established.

Removing the entire old layer should not be the default. Forced stripping may damage the original surface underneath.