Check the nap before treating a stain

  • Compare the colour with the light coming from different directions.
  • Gently align the nap with a clean, soft brush, then compare again.
  • Check for an oily feel, matted fibres or sharply defined edges.
  • See whether the darker-looking area changes as the nap direction changes.

A careful treatment sequence

  1. Begin by vacuuming away loose dust.
  2. Gently align the nap, working from the outer area.
  3. Identify the type of soiling before making a local treatment test.
  4. Once fully dry, brush the nap again and assess the result.

When treatment can cause lasting damage

Over-wetting, aggressive brushing or an unsuitable cleaner can leave water rings, colour loss, matted nap and permanent colour differences.