A care inspection assesses treatment suitability. It should not be presented as a finding that an item is genuine or counterfeit.
Confirm the boundaries
- Keep care intake and authentication services distinct.
- Use appropriately qualified assessors or platform-recognised authentication processes where required.
- Record identifying marks and details before treatment.
- Avoid staff wording that implies an authenticity endorsement.
Shop procedure
- Record the item's condition.
- Use a separate authentication process if needed.
- Do not obscure important identifying details during care.
- Document condition and authenticity conclusions separately.
An unusual finding during care is a reason to pause and review, not sufficient grounds for casually declaring authenticity or otherwise.